Not just places to live,
but places to love.

Our joint responsibilities in your home

As a leaseholder you have special rights and responsibilities for your home. The lease is a legal contract between you and us at Flagship, which sets out our joint responsibilities. As a shared owner you have a leasehold interest in the property and Flagship is the landlord. This page outlines your responsibilities, and ours.

Your responsibilities

  • Pay your rent and buildings insurance.
  • Take out contents insurance.
  • Maintain your home and carry out your own repairs.
  • Pay a service charge if there are communal areas to be maintained.
  • Contact us if you want to move out of the property or buy more shares.
  • Ask our permission if you want to carry out alterations.
  • Let us into the property after giving you notice to view the condition of the property or to repair an adjoining property or communal areas.
  • Make an effort to sort out differences with neighbours.
  • Keep safe, arrange regular gas or ASHP servicing.

Flagship Homes' responsibilities

  • Ensure buildings insurance is in place.
  • Maintain and repair any unadopted communal or shared areas, roads or grounds and the structure of apartments.
  • Collect the rent and any service charge payments from you and notify you of any changes
  • Provide easy access to services.

Remortgaging your shared ownership home

Re-mortgaging is a chance to review your finances, seek reliable advice, assess your progress toward homeownership goals and explore potential savings.

If you would like to re-mortgage, please get in touch with our sales team, with written confirmation of your home’s value from your new lender, a copy of the mortgage offer and, if relevant, a statement of the outstanding amount from your current lender.

We will then review your information, raise any queries and send our approval to you and your solicitor.

Contact us – Shared ownership

Re-mortgaging restrictions

  • We will not agree to ‘interest only' mortgages.
  • We will not agree to mortgages with very high interest rates.
  • The mortgage value cannot be for more than the share owned.
  • We will not agree to debt consolidation.
  • We cannot approve mortgage requests for equity release.
  • We will never agree to any other lending against the property other than the first charge lending by the mortgage owner.