Not just places to live,
but places to love.

Our joint responsibilities in your home

As a leaseholder you have special rights and responsibilities for your home. The lease is a legal contract between you and us at Flagship, which sets out our joint responsibilities. As a shared owner you have a leasehold interest in the property and Flagship is the landlord. This page outlines your responsibilities, and ours.

Your responsibilities

  • Pay your rent and buildings insurance.
  • Take out contents insurance.
  • Maintain your home and carry out your own repairs.
  • Pay a service charge if there are communal areas to be maintained.
  • Contact us if you want to move out of the property or buy more shares.
  • Ask our permission if you want to carry out alterations.
  • Let us into the property after giving you notice to view the condition of the property or to repair an adjoining property or communal areas.
  • Make an effort to sort out differences with neighbours.
  • Keep safe, arrange regular gas or ASHP servicing.

Flagship Homes' responsibilities

  • Ensure buildings insurance is in place.
  • Maintain and repair any unadopted communal or shared areas, roads or grounds and the structure of apartments.
  • Collect the rent and any service charge payments from you and notify you of any changes
  • Provide easy access to services.