Found your Flagship
Your home user guide
Upon completion of your new home, your dedicated sales advisor will provide you with a comprehensive home user guide for your property. This guide is designed to be your essential reference for all aspects of your new home. It includes valuable information such as local transport connections, details about your development, and clear instructions on how to report any defects or issues. Think of it as your go-to resource for ensuring a smooth and enjoyable experience in your new home.
For your convenience, see the link below for digital version, which you can access at any time.
All things shared ownership
Have questions about your repair lease, the staircasing process, or how to sell your shared ownership home? We’re here to help.
Whether you’re looking to understand your responsibilities, increase the share you own, or navigate the selling process, you’ll find clear guidance and practical support. Follow the link below for detailed information and step-by-step advice.
Your aftercare team
At Flagship Homes, our commitment to you doesn’t end when you receive your keys - it’s just the beginning. Our dedicated aftercare team is here to support you throughout your homeownership journey, ensuring your new home continues to meet the high standards you expect and deserve. From answering your questions to resolving any issues that may arise, our friendly and knowledgeable team is just a call or click away. We’re passionate about making sure you feel confident, comfortable, and cared for in your new home - every step of the way.
Shared ownership INfluencer Hub!
Our online, interactive space will allow you to share your thoughts on what’s important to you and provide feedback on our services. Your feedback helps us to continuously improve our services, ensuring you have not just a place to live, but a place to love.
If you’re interested in being a part of this online community and helping to shape our services, you can visit the INfluencer Hub below to sign up today. It only takes a few minutes to register so what are you waiting for?
Building standards
We want you to love your home as much as we do. That's why we build our homes to the highest building standards. We take pride in everything we build, offering you piece of mind in your new home.
When you buy a home from Flagship Homes you benefit from Buildmark cover which is an insurance policy to cover your home against specified risks which could be very expensive to put right. Mortgage lenders prefer to lend on homes that have this type of cover because they know the home will have been built to specified standards of construction. Your home is covered by a 10-year NHBC guarantee.
For further information you can read the NHBC guide to your home.
Contact us
Our dedicated team are here to support you with any enquiries you might have.
Call us on: 01603 255444, option 2
Email us at: aftercare@flagship-homes.co.uk
Or complete the online form.
