Not just places to live,
but places to love.

Sometimes we all need a helping hand

Beyond our health and relationships, there’s nothing quite as important to us as our home, and being able to afford to stay in your home is about more than just rent - it’s about how we live, the support we can access and how we look after ourselves. There are lots of ways we can help you and your household deal with the cost of living crisis. Scroll down to the bottom of the page to get started.

Supporting you with the cost of living

We recognise that getting the help you need can sometimes be harder than it should be. Our team are here to help you find the resources and support you’re entitled to. They can help you:

  • Access financial support
  • Review your household budget
  • Get support with household essentials, including food vouchers

Financial support and running your household

No matter how big your home or how many people live in it, the amount it costs to keep it running are going up – for everyone. And while there is no telling when costs will go back down to normal, we can help you stay in your home and keep it affordable.

We can help you look through your income and outgoings and see if there are any obvious ways to make things a little easier. Plus, if your appliances are old and not energy efficient, for example, we might be able to help you with newer ones which cost less to run.

Lady and girl shopping

Government website

If you need help with any of the above contact us either by giving us a call or emailing us. In addition, the Government website has a wealth of support and information available. It includes details of where children can eat for free or at a very low cost, savings that can be made in various shops to help with the purchase of school uniforms, books and shoes. Information on support available from utility companies and much more.

GOV.UK - Support on the Government website.
https://helpforhouseholds.campaign.gov.uk//en

Flagship Homes Logo on a building

More helpful links

Civil Legal Advice - Check to see if you are able to get free and confidential advice as part of legal aid.
http://gov.uk/civil-legal-advice

StepChange Debt Charity - a registered charity offering free, confidential advice and support to anyone who is worried about debt.
http://www.stepchange.org/

EntitledTo - find out exactly what tax credits and benefits you are entitled to by filling in this online form.
https://www.entitledto.co.uk/

National Debtline - free debt advice and support for people with money worries and debt problems.
http://www.nationaldebtline.org/

Council tax reduction - Apply to your local council for council tax reduction. https://www.gov.uk/apply-council-tax-reduction

The Money Charity - a national money education charity which aims to help people handle their money well.
http://themoneycharity.org.uk/

AdviceUK - AdviceUK is the UK's largest support network for free, independent advice centres.
http://www.adviceuk.org.uk/

Christians Against Poverty - Free local services, run through local churches, to help tackle poverty.
http://www.capuk.org/

Shelter – Help and guidance on dealing with rent arrears
https://england.shelter.org.uk/housing_advice/eviction/how_to_deal_with_rent_arrears

Money Helper - Free impartial help with money and pensions.
https://www.moneyhelper.org.uk/en

Contact us

If you need help with any of the above contact us either by giving us a call or emailing us. Shared ownership customers: Call: 01603 255444 Email us: salesaftercare@flagship-homes.co.uk Private lettings customers Call us: 0808 169 9297 Or complete the form below: